Shipping & Return Policy

Standard Shipping Times : 2 - 4 business days

Unexpected Delays

In some instances, the delivery may take longer than the standard shipping times. We are not responsible for late shipments due to invalid addresses, customs clearance procedures, inclement weather, holidays, natural disasters, or carrier delays.

Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

If your package is delayed, please contact us, and we will work with you to resolve the issue as quickly as possible.

Return and Exchange Policy

We guarantee the right to return and exchange for all our customers, covering all products offered in our store. Our return and exchange policy is outlined below, in accordance with the terms and conditions specified on this page.

Eligibility for Returns and Exchanges

• All products available on our store are eligible for return and exchange, provided they meet the following conditions:
• Products must be in their original condition at the time of purchase.
• Items must be packaged in their original packaging.

Timeframe for Returns and Exchanges

• Returns can be made within three (3) days from the date of purchase.
• Exchanges can be made within seven (7) days from the date of purchase.

How to Request a Return or Exchange

• Please contact us through our Contact Us page or call us using the provided phone numbers to request a return or exchange.
• When requesting an exchange for a damaged or defective product, please take a photo of the item and include it in your request, along with your city, address, and order number.

Refund Policy

• A full refund will be issued if the product received is significantly different from its description on our website.
• We are not responsible for any expectations regarding the use of products that have not been mentioned in the product description on our site.

Conditions for Non-Defective Returns

• If a customer wishes to return a product that is in good condition and has no defects, a fee of 30% of the product price will be deducted from the refund amount.